How to troubleshoot HTTP 500 error?
It means the server stopped responding and returned an error.
We need to check the generated error and see what is the root cause of that.
What can cause this problem?
- A conflict between the Depicter and another plugin you are using
- An internal issue of the Depicter plugin that is presenting itself under special circumstances
- A server misconfiguration or special settings
Before we do anything, we need to make sure that the debug mode is enabled.
Note!
Please read the mentioned article carefully and always have a backup of your data if you are not sure what you are doing.
The result should be something like that:
After that, the error that is generated by the server will be logged in a text file called debug.log inside the wp-content directory of your server.
Contact us!
The most effective method to obtain technical support for this problem is by reaching out to our customer support team.